The End User Support Specialist provides technical assistance to computer users. This role involves providing support, assistance, and technical services to help maintain and manage the organization’s IT infrastructure, applications and systems. Support may be done in person, from a remote location, via telephone, email, or via other electronic medium. May also aid in the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
- Candidate must be a graduate of a Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Experience in user account management and IT support.