Privacy Statement
Belo Medical Group (BMG) understands the importance and sensitivity of your personal data, hence, we are committed to protect your personal data and sensitive medical information. BMG ensures that all appropriate standards for personal data privacy and protection are compliant with Republic Act No. 10173 or the Data Privacy Act of 2012 (“DPA”) and its Implementing Rules and Regulation. This Privacy Notice embodies how we may collect, use, disclose and dispose your personal data or sensitive information as well as your rights as owners of this personal data. The entire BMG workforce and other affiliated health care providers including organizations controlled, owned and affiliated with BMG are committed to protect your personal data from collection to disposal.
BMG Website Privacy Notice
Scope
This Privacy Notice applies to the Personal Information we collect on the website, social media accounts, e-mails and Belo applications.
Website:
Belo Shop
Belo Privilege Club (PC)
Social Media Accounts:
Belo E-mails:
Personal Data We May Collect
Prior to, and while providing our services, we may ask you to provide us with certain Personal Information, Sensitive Personal Information and Financial Details. These Personal Data may include, but are not limited to, information which may be used for the following:
You are responsible for ensuring that all data, whether personal information, sensitive personal information or privileged information, you submit to BMG are accurate, complete and up-to-date.
Manner of Collection
Your Personal Data may be obtained in various ways such as interviews for application and medical assessment, correspondence by telephone, by email, via our website www.belomed.com and from third parties.
However, most of the personal data we obtain are those that you have given to us yourself. You provide us personal data when you:
Purpose of Data Collection
The following are our purpose/s for collecting your personal data:
Protection Measures
We take appropriate organizational, physical and technical security measures to protect your personal information and data from loss, misuse, unauthorized access, disclosure, alteration, and destruction, considering the risks involved in the processing and the nature of the personal information and data.
Data Sharing
As a general rule, we are not allowed to share your personal data to third party except in limited circumstances as listed below. By giving your consent, you authorize BMG to disclose your personal data to accredited, affiliated third parties or independent/non-affiliated third parties in any of the following circumstances:
This means we might provide your personal data to the following:
However, these companies may only use such personal data for the purposes disclosed in this Privacy Notice and may not use it for any other purpose. In such cases, we ensure that your Personal Data or Medical Information are disclosed with strict adherence to the principles of data privacy and confidentiality.
Storage and Retention
We store your personal data in our computers and servers which are kept in a secure environment. We may also store your personal information with cloud-based third-party data storage providers. We shall ensure that proper measures are adopted to protect your information.
Your Personal Data or Medical Information will be stored in files which we will keep for up to Ten (10) years.
Disposal of Personal Data
When your Personal Data or Medical information is no longer needed for the purpose for which it was obtained, hard copies shall be disposed of through shredding, and digital files shall be permanently de-identify or anonymized.
Rights of the Data Subject
If you wish to access, update your Personal Data / Medical Information or if you have queries, complaints, suggestions regarding about our Privacy Statement /Privacy Notice, you may reach us through the following contact details:
Address to: Data Protection Officer
Mail to Address: Belo Medical Group #49 Connecticut St., Northeast Greenhills, San Juan City 1503
Telephone: 8539-5901 loc 8120
Email: dpo-ibssi@belomed.com
Complaints Procedure
To assist BMG in dealing with a customer complaint, the customer must provide the following information:
Upon receiving your complaint, BMG’s respective Data Protection Officer and/or Compliance Officer for Privacy shall confirm that the complaint shall be investigated and provide an estimate time of how long you should expect to wait to receive a full response.
While BMG endeavors to respond as promptly as possible, response time will vary depending on the nature of the complaint.
The Data Protection Officer and/or the Compliance Officer for Privacy shall liaise with the relevant departments to investigate any complaint and shall notify the complainant of the result of the investigation and/or action/s taken as part of the complaint in writing within reasonable period of time.
Changes to the Privacy Notice
From time to time, we may change or update our privacy notice to comply with government regulatory requirements, to adapt to new technologies and protocols, to align with industry practices, or for other legitimate purposes.
Updated as of June 04, 2025